RFQ - Towing Services

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REQUEST FOR QUALIFICATIONS

for

TOWING SERVICES

 

CITY OF READING, PENNSYLVANIA

 

RESPONSES DUE:

3:00 PM (Eastern Time)

FRIDAY, APRIL 7, 2017

 

 

 

Tammi Reinhart Purchasing Coordinator

City of Reading, Pennsylvania 815 Washington Street

Room 2-45

Reading, PA 19601

 

Disclaimer

 

This Request for Qualifications (RFQ) is meant to provide general information to parties interested in rendering tow and impound services for the City of Reading. The successful responder(s) may be required to execute an Agreement with the City of Reading (herein after referred to as “City”) that will govern the rights, duties, and obligations between the City and the applicant. Accordingly, the terms set forth within this RFQ do not constitute any contract between the City and the responder(s), and all agreements are pending City Council approval.

 

Introduction: Scope of Work

 

As provided for in Chapter 576, Vehicles and Traffic of the Code of Ordinances of the City of Reading, Authorized Towers will be responsible for fulfilling all duties and responsibilities as specified in towing service for the City, including but not limited to, motor vehicle accident tows as requested, removal of illegally parked and abandoned vehicles, vehicles declared as scofflaws under the City street cleaning program, snow emergency towing, removal of those vehicles declared to be health and safety hazards and declared motor vehicle nuisances as per the Vehicle Code and the Codified Ordinances of the City.

 

The City of Reading Police Department, herein after referred to as “RPD”, intends to maintain a tow rotation list for dispatch to the entire city. Once approved by City Council, the RPD communication unit will contact the approved tower in successive order until a company agrees to provide the service. The City approximates 2,500 to 3,000 service calls per year. The following RFQ contains regulations guiding the firm or individual in the comprehensive management of towing and impound services for the City of Reading, exclusively; this RFQ does not govern any action requested by a customer, or as part of, a third party service (e.g. Triple A).

 

Section 1: Standard Requirements and Bidding Instructions.

 

A firm interested in towing for the City shall submit as part of its bid a written application which shall evidence compliance with the terms of Chapter 576, Vehicles and Traffic of the Code of Ordinances of the City of Reading. The application shall be sworn to by the applicant or, in the case of a partnership or corporation, by its authorized agent, before a Notary Public or other person authorized to take oaths and provide the following information:

 

  1. Name, address and telephone number of the applicant firm and its owners/officers. If the applicant is a corporation, the name, residence address, and telephone number of each director, officer, and general manager.

  2. Statement that the applicant shall abide by the requirements of Vehicle Law of Pennsylvania (75 PA. C.S.A.), and/or Transportation (74 PA. C.S.A.), Chapter 576, Vehicles and Traffic, of the City of Reading Code of Ordinances, all specifications enumerated in this document, or other procedures as may be determined and amended with respect to the towing of vehicles and the procedure/s to be followed.

     

  3. Statement that within two (2) weeks of approval, the applicant shall post the required bond and insurance certificates with the Purchasing Department. The services of such applicant shall not be used by the City until such bonds and certificates are posted.

     

  4. Statement that the applicant agrees to hold the City of Reading, members of the RPD, officials, officers, agents, servants and employees of the City of Reading harmless from any and all claims whatever arising by any and all parties including the applicant and applicant’s employees and agents resulting from any and all incidents in connection with the towing of vehicles under the authority of the RPD, the officials, officers, agents servants or employees of the City, resulting from such towing or in connection therewith, to make indemnification for such loss.

     

  5. Statement that the applicant agrees to make an annual payment of $5,000 to the City, in addition to the municipal fee collected per tow, as part of the award of this competitive bid. The municipal fee is due the City regardless of payment by vehicle owner.

     

    The payments shall be made over the life of the Agreement and remitted on the last business day of each month. Disputed amounts shall be included in the month upon which they are due; a resolution in favor the contractor shall be deducted from the amount owed in the subsequent payment.

     

    As part of this provision, the Contractor must be able to provide the number of vehicles processed, types of incidents, and length of impoundment with each payment.

    Payment shall be by check made payable to the City of Reading, or other such payee as the City shall by Resolution establish, City of Reading, 815 Washington Street, Reading, PA 19601-3690 and contain thereon the designation of the particular quarter for which the authorized towing contractor served.

     

    Exceptions to the foregoing requirements may be considered by the City administration.

     

    1. The Contractor must obtain a City of Reading Business Privilege License and provide a copy to the Citizens Service Center Municipal Aide Professional, regardless of any other municipal taxes they pay. If a business is based outside the City, taxes are paid on the gross receipts for business conducted in the City. If a business is based in the City, taxes

      are paid on the total gross receipts no matter where the business is conducted.

       

    2. Towing contractor agrees to provide a statement of their current fee schedule including all services rendered and applicable cost to perform.

 

Section 2: Bonds and Insurance.

 

Provide a performance bond with good and sufficient corporate surety by a bonding or insurance company authorized to do business within the Commonwealth of Pennsylvania in the minimum amount of Ten Thousand Dollars ($10,000.00), the condition of which is that the tower faithfully comply with all provisions of this Article; contractual obligations as required, and pertinent provisions of Vehicles Laws of Pennsylvania (75 PA. C.S.A.), as may be amended relating to the towing of vehicles.

 

Continuously maintain minimum insurance as set forth below, and provide the City’s Risk and Safety Manager with certificates of insurance naming the City of Reading, its employees, officers and agents as additional insured, evidencing compliance with this section:

 

  1. Workers Compensation insurance as required by statute.

     

  2. Garage Liability insurance in an amount not less than $1,000,000.00 Combined Single Limit (CSL), for each accident including auto liability for any auto, and garage keepers legal liability of 1,000,000/loss covering collision and comprehensive, which will include damage incurred from towing, the perils of fire and explosion, theft of an entire vehicle or any part thereof, riot, civil commotion, vandalism, and not less than $100,000 per occurrence for malicious mischief.

     

  3. Sub-contractors used by towing contractors are required to maintain the same insurance requirements as the towing contractors with respect to hold harmless agreements, certificates of insurance, and naming the City as additional insured.

     

  4. In addition, prior to commencing to serve as an authorized towing contractor and prior to each annual renewal date, the authorized towing contractor shall submit to the Risk and Safety Manager and Police Department, a notarized and witnessed Hold Harmless Agreement holding the City of Reading, its employees, officers and agents harmless. The Hold Harmless Agreement shall be on a form provided to the applicant by the City.

     

  5. Annual Renewals – Certificates of Insurance and Hold Harmless Agreement, as required by this section, shall be submitted to the Risk and Safety Manager prior to the renewal date. Approved towers shall notify the Risk and Safety Manager and

Police Department, immediately, in writing, if a policy is cancelled. The towing contractor shall make written notification to the Risk and Safety Manager and Police Department of any changes in insurance coverage at least ten (10) days prior to the change.

 

Section 3: Information, Terms and Conditions.

 

The Chief of Police, or his designee, shall establish and maintain one (1) rotation list of qualified towing service operators. Towing service operators who make application and meet the qualifications, including being a licensed salvor for abandoned vehicles, shall be included on the tow rotation list.

 

  1. Each operator of a towing service placed on the rotation list shall comply with all provisions of this agreement and Code of Ordinances chapter 576 Vehicles and Traffic. The number of tow companies to be accepted on rotation list shall be maintained at a rate not to exceed one (1) tow company per thirty-thousand (30,000) City of Reading population. If rotation tow company participants exceed the above number, the City will allow tow companies to retire from the lists until the number of tow companies meets the one (1) tow company per thirty-thousand (30,000) city population ratio.

     

  2. Vehicles ordered removed or stored by the RPD shall be towed by the next available tow car or tow service. Such requests shall be made on a rotational basis.

     

  3. The Department may deviate from the normal rotation schedule if the operator, in the judgment of the Department, is incapable of or not properly equipped for handling a specific task requiring special skills or equipment. If none of the operators on the rotation list have the necessary skills or equipment to handle the call, or if they are unable to respond at the time of the call, the Department may contact another qualified tower capable of handling the request. A deviation from the normal rotation for such reasons shall not cause a loss of rotation turn by either the operator who was determined to be incapable or not properly equipped for handling the request or by another rotation operator who does respond.

     

  4. In the event the Chief of Police, or their designee, determines that there is an emergency, the provisions herein shall not apply and the RPD may obtain towing service from any source deemed appropriate.

     

  5. The Contract period is for three years, with the City having the option to renew for two (2) additional one-year periods under the same terms and conditions as stated herein.

  6. The Contractor agrees to charge the rates, established by City Ordinance, for all tows requested by the City under this Agreement, City employees in their official capacities, or performed as part of this Agreement. The current rates are conditional and subject to change upon execution of an Agreement and award of contract.

     

  7. It shall be specifically understood and agreed that the resulting contract shall in no way be construed as creating an employer-employee relationship between the City and the Contractor or between the City and those employed by the Contractor. Contractor on behalf of himself, and any of his employees, waives any claims that may arise because of any alleged employer-employee relationship, including but not limited to such matters as pension rights, social security rights, insurance rights, etc.

     

  8. Employees and/or agents of the authorized towing contractor, however, are acting on behalf of the City of Reading when performing duties as may be requested by the City under the auspices of Chapter 576, Motor Vehicles and Traffic, of the City of Reading Code of Ordinances, and these specifications. Therefore, it is imperative that all authorized towing contractors, their employees and/or agents be courteous and professional in their dealings with members of the public or employees of the City of Reading.

     

  9. Towing contractor agrees to provide the customer a credit and cash option to pay any and all amounts owed the company

 

Section 4: Towing Operation and Requirements.

 

In the interest of expedient and efficient service to the City and RPD and for the protection of the public at large, in order to be approved as an authorized Towing Contractor by Council, a vehicle-towing contractor, as representative for the City, shall at all times remain professional demonstrate exemplary level of customer service, under threat of discipline, and meet or exceed the following minimum standards:

 

  1. Have, within eight miles of City Hall in the City of Reading, a principal place of business and storage area meeting the following specifications:

     

  2. Secured by a seven foot (7’) high (maximum) chain link fence, bottom anchored; barbed wire may be utilized. All towed vehicles shall be parked/stored within the enclosed storage area and not on the streets, alleys, highways, parks, etc., of the City of Reading.

  3. The storage area must be staffed from 7:00 A.M. to 7:00 P.M., Monday through Friday, seven days a week excluding legal holidays, for a release fee not to exceed

    $25.00 per stored vehicle.

     

  4. The storage area shall be of a sufficient size to store all vehicles towed within the fenced enclosure of the facility and not within or upon public access, highway, streets, alley, park, etc., with sufficient room to additionally permit ingress and egress of stored vehicles. Tower must be able to provide secure indoor storage for up to three (3) cars at such location when requested by the Police Department.

     

  5. Storage facility shall be located at the towing contractor’s principal place of business for security and control purposes while cars are in the towing contractor/s possession.

     

  6. Additionally, there shall be no charge for the first eight hours of storage. Thereafter, a storage charge may commence at the rate of $15 for each additional 24 hours of storage or fraction thereof, and for vehicles involved in traffic stops and/or accidents, $30 is charged for each additional 24 hours of storage or fraction thereof.

     

  7. Exceptions to the foregoing requirements may be considered by the City administration upon written statement of the towing contractor showing special circumstances.

     

  8. Maintain sufficient vehicle towing equipment, fleet and ability, considered to include:

     

  9. Equipment that is capable of towing commercial motor vehicles and combinations of motor vehicles registered to carry up to and including a maximum gross weight of 58,400 pounds.

     

  10. A fleet size not less than two (2) vehicles, one of which must have at least a two-ton lift and towing capacity, equipped with dolly wheels and be wheel lift capable, and one shall be a roll-back type truck. All towing vehicles shall be equipped with two- radios for communications purposes, flares, and tools necessary to render temporary and emergency service by trained personnel.

     

  11. The City of Reading reserves the right to amend this specification to further detail, by regulation, appropriate towing equipment requirements based upon currently acceptable industry standards and on advice of organizations knowledgeable in the field. Any such changes would be applicable to the calendar year following promulgation of any such regulation(s).

  12. Towing contractors shall have the ability to tow vehicles that have a maximum weight as allowed by Vehicle Laws of Pennsylvania (75 PA.C.S.A., as amended), or have a contractual obligation with another City authorized towing contractor, or, if not available, a contractual obligation with another towing contractor that has equipment available to perform Heavy Duty Towing for towing large trucks, road tractors and trailers, etc. (A written copy of the contractual obligation with another authorized City towing contractor, or other towing contractor, for heavy duty towing shall be provided to the City.)

     

  13. Available to provide twenty-four (24) hour towing service seven (7) days a week, year round.

     

  14. Towing contractor agrees to assume responsibility for any articles of personal property left in the vehicle and listed on the towing invoice. Contractor shall hold all personal property until either the release of the vehicle or the property has been returned to the owner. Contractor agrees to allow the vehicle’s owner to retrieve personal property without the necessity of releasing the vehicle. The contractor agrees to carry the proper insurance and to replace any such article upon verification of the loss.

     

  15. Have a current phone listing in the business section of the telephone directory for the Reading-Berks area under the appropriate designation, e.g. “Towing”. Authorized towing contractors may provide no more than one (1) alternate telephone number. “Call waiting” and “call-forwarding” are recommended; pagers and beepers do not satisfy the requirements of this rule.

 

Section 5: Required Towing Procedures and Performance.

 

The Chief of Police of the City of Reading, with the approval of the Mayor of the City of Reading, shall have the right to promulgate rules and regulations governing the activities covered by this RFQ; as such the contractor shall be responsible for the foregoing:

 

  1. The appearance of the authorized towing contractor’s towing equipment will be in accordance with the requirements of the Pennsylvania Vehicle Code, and in addition all tow trucks will be professional in appearance, free from any signs, drawings, stickers, or appliqués not related to the commercial towing business.

     

  2. All tow trucks shall display the towing contractor’s name, address and business phone number and such other information that may be required by state law. Such information shall be of contrasting color to the truck color and shall be painted or otherwise permanently affixed to both sides of the tow truck. All lettering shall comply

    with state law and shall be at least three (3”) inches high. Magnetic signs will not be permitted.

     

  3. The responding tow truck(s) must display the name of the authorized towing contractor as contacted by the dispatcher. Authorized tow contractors shall not refer a call to another authorized towing contractor, or substitute another authorized towing contractor’s tow truck except with the permission of the City.

     

  4. Tow trucks shall arrive at the requested location within twenty (20) minutes of receiving the dispatch. Authorized towing contractors who fail, or refuse, to answer a call, or who fail to arrive at the requested location within twenty (20) minutes, at the discretion of the requesting officer, will lose the call, and another approved tower will be called.

     

  5. An authorized towing contractor whose services had been requested by the Reading Police Department and who fails to arrive within the specified time limits shall be recalled and not be compensated for their late arrival. If more than one (1) call is missed or refused within any one (1) month period, an investigation will be made and suspension or removal from the approved list will be considered as per schedule of penalties in Section 8.

     

  6. Emergency flashing lights, type and color as may be specified by Vehicle Laws of Pennsylvania (75 PA.C.S.A.) and/or Transportation (74 PA. C.S.A.), for authorized vehicles shall be in operation from arrival at the request for service location until the towed vehicle is removed from the tow truck at the storage facility of the authorized towing contractor, or other location to which the vehicle may be towed.

     

  7. When towing a vehicle from the scene of an accident, clean, remove, and dispose of all dirt, debris, spilled and leaking vehicle fluids such as gasoline, oil, antifreeze, brake fluid, etc., with the exception of cargo. These actions shall be done in accordance with local, state, and federal regulations.

     

  8. Authorized towing contractors shall transport a vehicle to any location requested by the owner/operator of a vehicle involved in a motor vehicle accident after financial arrangements have been finalized, and after determining the least expensive method for the owner/operator (as per the authorized fee schedules contained within Chapter 576, Vehicles and Traffic, City of Reading Code of Ordinances). If a more expensive method is utilized than is necessary, the tower shall not charge the higher rate or shall reimburse the difference to the owner/operator.

     

  9. Immediately execute, in triplicate, from a consecutively numbered receipt book, a receipt setting forth the date & time the vehicle was towed and the license plate number of the towed vehicle, the name of the towing contractor, the location from

    which the vehicle was towed, and the person to be contacted by owner or other authorized person for securing the possession of the vehicle, and the charges due which shall not exceed the maximums hereinafter set forth. One copy of this receipt shall be given to the owner of the vehicle, one copy of this receipt to the Police Department, Traffic Enforcement Unit, and the third copy of the receipt shall be retained by the Towing Contractor.

     

  10. Towing Contractor is responsible for the collection of any and all administrative fees levied by the City of Reading (the towing administrative fee per Chapter 212, Section 145 of the Code of Ordinances, of $50.00 (fifty dollars) per vehicle claimed if it applies.)

     

  11. Hold orders (impoundment) placed by the City on vehicles stored for any reason shall be honored by the authorized towing contractor. Prior to the release of a vehicle with a hold order (impoundment), authorization for the release shall be given by the Captain of Investigations, Officer of the Day, or higher authority upon review of reports related to the hold order (impoundment).

     

  12. The Chief of Police, or their designee, reserves the right to determine on a case by case basis if a Hold Order relative to a criminal investigation shall be assessed the cost of a standard-day tow, less storage fees, irrespective of duration.

     

  13. When no hold order is placed, or when a hold order expires, the vehicle may be released to the owner. A vehicle may be released to the owner’s designee upon providing a notarized statement signed by owner of the vehicle, proof of ownership, identification of claimant, and with approved Police Department claim check. Printing of claim checks is the responsibility of the authorized towing contractor.

     

  14. When a vehicle has been towed due to a motor vehicle accident and not claimed within forty-eight (48) hours, the authorized Towing Contractor shall notify the Police Department Traffic Enforcement Unit on the next working day, by telephone. The RPD will verify who the owner is so the tow company can notify the owner to claim the vehicle.

     

  15. Towers shall safely, carefully, and expeditiously complete all facets of the towing service. All authorized towing contractors are prohibited from “chasing” or showing up at accident scenes without being called by police for the purpose of soliciting business from the operators of vehicle(s) involved.

     

    Section 6: Additional Procedures.

     

    The Towing Contractor at all times shall observe and comply with all federal, state and city laws and ordinances affecting the conduct of the work, or applying to employees on the project.

     

    1. The Chief of Police of the City of Reading, or their designee, shall have the right to determine what constitutes an abandoned vehicle as authorized by the Pennsylvania Vehicle Code.

       

    2. Vehicle paperwork will have a Reading Police Department assignment number associated with original tow. That number will be on the abandoned form that Traffic Law Enforcement Unit, (hereafter “TLEU”) will supply via email to the approved tower.

       

    3. The TLEU will process as abandoned vehicles retrieved in accordance with state governance. Additionally, the TLEU will process those vehicles claimed beyond the city limits if the tow contractor operates from a corporate location within the city. In the appropriate case, the third party agency number will be used in place of a Reading Police assignment number.

       

    4. Vehicles towed from private property within city limits shall not be considered abandoned unless the responsible party and requisite paperwork is filed with the TLEU and the vehicle is towed thereafter. Vehicles can be towed, however, from private property in certain circumstances at the discretion of a Street Sergeant, or TLEU.

       

    5. Any false claims made by a tow contractor to a City official, or customer concerning the abandonment process, or forfeiture of the vehicle in lieu of payment will be investigated and potentially, cause for discipline.

       

    6. Towing contractor/s shall immediately notify the Reading Police Department Desk Sergeant, or other point of contact as may be stated, with complete information on the vehicle towed for logging the towed vehicle (claim check) in the record book.

       

    7. Towing contractor/s shall ensure that the Desk Sergeant, or designated contact, has an adequate supply of claim checks.

       

    8. Towing contractor(s) shall be required to maintain a towed vehicle log, on a form provided by the City, upon which they shall record a sequential listing of vehicles towed, whether they require a claim check or not. One copy of this log shall be retained by the towing contractor and one by the TLEU. The information contained on this log will be

      used to monitor the volume of calls, what types of tows, etc., to ensure the integrity of the tow rotation.

       

    9. The TLEU will be responsible for picking up the Reading Police Department copy of paid receipts, and the tow log, on Friday of each week and they will maintain a file of these items.

       

    10. Towing contractors are notified that if extra equipment/labor/time is needed to accomplish a specific tow job, any special circumstances existing must be verified by, and approval given, by an on-duty Police Department supervisor. The tow company will note the approving supervisor’s name on a claim check and a police supervisor may approve additional charges for specialty tows.

       

    11. The TLEU Supervisor, or their designee, will be the contact person for all communications, verbal or written, from authorized towing contractors under Chapter 576, Vehicles and Traffic of the City of Reading Code of Ordinances.

       

    12. The City will have the responsibility to remove any trash contained in vehicles after towing when the owner fails to claim the vehicle.

       

    13. The Towing Contractor(s) agrees to permit members of the RPD, or authorized City personnel to inspect their facilities, equipment, stored vehicles, personal property and financial records, relative to this award whenever in the opinion of the Chief of Police, or their designee, determines such inspection is necessary. The inspection and any related audit will be at the City’s expense.

 

Section 7: Towing and Storage Charges

 

The following are hereby fixed as the maximum charges for all authorized towing contractors in connection with services rendered pursuant to this Agreement; the Contractor agrees not to exceed the following charges as prescribed by City of Reading Codified Ordinance Section 576- 826:

 

See Towing Service Fee Schedule attached as Exhibit 1, and incorporated by reference. This schedule is included as reference and subject to change prior to Award.

 

Section 8: Prohibited Actions and Penalties.

 

In accordance with City of Reading Ordinance §576-834, the Contractor agrees to the following:

 

  1. Upon receipt of a complaint concerning a possible contractor violation, the RPD shall conduct a thorough investigation into the allegations. On the completion of the investigation, the Chief of Police, or their designee, shall render a determination, in writing, consistent with §576-834(B) and either impose the prescribed penalty, or in the case of potential termination, submit the recommendation to the Managing Director for immediate review. The Managing Director may uphold the recommendation, or impose any other such action as he/she may deem applicable. The Tow Contractor shall have the ability to appeal the Managing Director’s decision to the body of Council at a hearing. The Contractor agrees that the Council’s decision shall be final and not subject to review or appeal.

     

  2. Guidelines for Infractions, this list is not considered exhaustive and those not listed shall result in a written reprimand:

     

    See Prohibited Actions and Penalties Schedule attached as Exhibit 2, and incorporated by reference.

     

    The Tower(s) agrees that beyond a second violation, or upon a single material violation of this Contract, the Chief of Police may recommend that in addition to the stated penalty, immediate termination proceedings take place of the Tower(s)’ contractual rights for a single violation, habitual non-compliance and/or multiple violations of the same, or combination of section(s).

     

    Failure of the approved tower to continue to comply with the provisions of the City of Reading Code of Ordinances, Chapter 576, Motor Vehicles and Traffic, and these specifications, regulations promulgated under the authority of same, pertinent provisions of the Vehicle Code (75 PA. C.S.A.), and/or Transportation (76 PA. C.S.A.), relating to towing shall be grounds for Council, by Resolution, to revoke the approval of such authorized towing contractor after at least fourteen (14) days written notice, from the Chief of Police, or his designee, of such violation, served by certified mail, return receipt, or messenger at the authorized towing contractor’s place of business. Such authorized towing contractor shall not be eligible to make re-application for a period of one (1) year from the date of revocation.

     

  3. Definitions - Abbreviations and notations (**) used to designate the level of penalty shall have the following meaning:

     

     

    WR

    Written Reprimand with notification that further violations will result in suspension from towing or termination for failure to comply.

     

    Suspension

    A violation resulting in a suspension from the tow rotation shall be for five (5) days upon the expiration of the Contractor’s right to appeal. The Contractor may continue to perform until a final determination on the discipline has been reached.

     

    Terminate

    Termination of contractual rights upon the expiration of the Contractor’s right to appeal.

    The Contractor may continue to perform until a final determination on the discipline has been reached.

     

    **

    Items with this notation, in addition to the stated penalty, shall refund the amount overcharged or billed if investigation shows that the charge was excessive or unauthorized.

     

    Section 9: Award Criteria.

     

    In considering the award of the contract and composition of the tow rotation list; the City will consider such factors as:

     

    The ability to provide the required facilities and necessary equipment without exception; The demonstrated service capability;

    The Contractor’s financial position;

    The Contractor’s total years of operation;

    The Contractor’s relevant certification(s) and experience,

    The Contractor’s comparable contracts with other municipalities; and The Contractor’s adherence to the bid process and specifications

     

    Towing must be a substantial portion of the Contractor’s overall business to assure reliability and responsibility to adhere to this work scope. Contractor must be a licensed towing company.

     

    Exhibit 1: Towing Service Fee Schedule.

    (THIS SCHEDULE FOR FEES AND SERVICES IS SUBJECT TO CHANGE)

     

    Type of Service

    Day Charge

    Night Charge

    Basic service

      

    Municipal Administrative Fee

    $65

    $65

    Service Call2

    $46

    $59

    Illegal Parking Tow Fee2

    $72

    $85

    Accident Tow (first hour)2

    $91

    $104

    Snow Emergency Tow Fee2

    $98

    $104

    Additional Charges

      

    Accident tow (past first hour)

    $10 for each ¼ hour

    $10 for each ¼ hour1

    Open locked vehicle

    $13

    $13

    Dropping

    hooked-up vehicle

    $153

    $153 plus service call charge

    Dolly Tows

    $56

    $72

    Rollback tows (see note)

    $125 flat

    $125

    Storage (regular tow) illegal only

    $15 per day w/

    8 hour grace period

    Storage (accident tow and all others)

    $30 per day w/

    8 hour grace period

    Disconnect fee (drive shaft)

    $13

    $13

    Winching from curb

    $20

    $20

     

    Winching: Recovery, per truck

      

    First 30 minutes

    $65 plus service charge

    $65 plus service charge

    Additional time

    $35 up to each ½ hour

    $35 up to each ½ hour

    Vehicles greater than 11,000 GVW

    300% surcharge

    300% surcharge

    45 ton truck4

    $195

    $228

    Specialized equipment

    $25 per hour extra if needed

    Release fee after hours and legal holidays

    $59

    $59

    Disposal of debris

    Price shall be determined by degree of hazardous waste

     

    1. Lower fee charged 7:00am – 7:00pm, Monday through Friday; higher fee charged at all other times.

    2. Eight-hour grace period form the time of the tow, in calendar days.

    3. Dropping hooked up vehicle. This fee may be charged to the owner/operator of any illegal parked vehicle, or any vehicle ordered towed by a member of the RPD, if a tow truck is attached in any way to a vehicle, or a substantial effort has been initiated to tow the vehicle and the owner/operator arrives at the scene to claim same prior to removal. All charges will be paid to driver before vehicle is released to owner.

    4. Forty-five ton truck, or such designation as may be determined for towing vehicles capable of towing a vehicle that may have a maximum weight rating as allowed by Vehicle Laws of Pennsylvania (75 Pa. C.S.A., as may be amended).

 

Exhibit 2: Guidelines for Infractions, Contactor(s) agree to the following:

 

 

VIOLATION

PENALTY FOR 1ST OFFENSE

PENALTY FOR 2ND OFFENSE

 

Fencing Restrictions

 

WR

 

WR

 

Staffing Requirements

 

WR

 

Suspension

Storing towed vehicles outside fenced storage area

WR

 

Suspension

Maintain sufficient towing equipment

 

WR

 

WR

Failure to maintain 24 hour service

 

WR

 

Suspension

Failure to maintain bonding

 

Immediate Suspension

Failure to maintain Workers Comp.

 

WR

 

Suspension

Failure to maintain insurance as required

 

WR and Immediate Suspension

Failure to execute Hold Harmless

 

WR and Immediate Suspension

Failure to clean accident scene

 

WR

 

Suspension

Failure to maintain towing equipment

 

WR

 

WR

Failure to act professionally

 

WR

 

WR

 

Charging lockout services for children younger than six

 

WR**

 

Suspension

 

VIOLATION

PENALTY FOR 1ST OFFENSE

 

PENALTY FOR 2ND OFFENSE

Charging owners, identified by RPD as victimized by theft

 

WR**

 

Suspension**

Failure to properly display information

 

WR

 

WR

Failure to respond in 20 minutes

 

WR

 

Suspension

Improper referral w/o permission

 

WR

 

Suspension

Repair work w/o written authority

 

WR

 

Suspension

 

Chasing/Running Calls

 

WR and Immediate Suspension

 

Failure to notify police

 

WR

 

Suspension

Maximum charges, violation of

 

WR**

 

Suspension**

Maximum charges, labor, violation of

 

WR**

 

Suspension**

Maximum charges, storage, violation of

 

WR**

 

Suspension**

Police Right of inspection, failure to allow

 

Immediate Suspension

 

Terminate