Citizen’s Service Center/Treasury Response to COVID-19

Thank you for visiting our webpage. We are here to help.

You may contact the Citizen’s Service Center through the following methods:

   Mobile Smart Phones: Download Reading iRequest app
   Telephone: 1 877-727-3234


Payments may be made by:

•   U.S. Mail: Send check or money order to:
Citizen’s Service Center
815 Washington Street, Rm 1-27
Reading, PA 19601
•   Online: Pay Online
- Bill number is needed to complete payment
•   Phone: 1-888-877-0450

Forms, applications, and information regarding City of Reading services can be obtained directly from our website:

We greatly appreciate your patience and understanding during these unprecedented times.


Office Hours: Monday-Friday, 8:00am-4:00pm
Phone: (610) 655-6227
The Administrative Services Department was created in 2010 as the result of a referendum of the Citizens of Reading combining the departments of Human Resources and Finance, as well as several City operating divisions.
Our mission is to effectively deliver superior administrative services to our customers through the efforts of highly dedicated and professional staff committed to world class customer service and excellence in everything we do. The Director of Administrative Services is responsible for the planning and directing the operations of the divisions of Finance, Human Resources, Information Technology, Purchasing and the Citizens Service Center.


Fiscal Management

Human Resources


Citizens Service Center